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Information Technology Manager | Aletheia House

Information Technology Manager

Job Title: Information Technology Manager

Location: Birmingham, AL

Reports To: Associate Director of Administration

Classification: Full Time, Exempt

 

Position Summary:

The Information Technology Manager will manage and direct Aletheia House’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service.

Primary Responsibilities:

  • Leads development and implementation processes for the organization’s IT systems and department including acquisition, installation, and other IT related services.
  • Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss
  • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs
  • Assesses need for computer or software training in the organization. Training needs may include support for new hires, for employees in new roles or with new assignments, and for organization-wide training on new software, programs, or company-wide information technology (IT) system changes or policies
  • Develops training courses and materials to be used in workshop, group, and one-on-one training sessions
  • Maintains Aletheia House website including design and job postings
  • Oversees security of systems, networks, and enterprise information
  • Facilitates IT security audits or investigations
  • Develops and maintains relationships with external IT vendors and service providers
  • Coordinates multisite IT systems
  • Performs other related duties as assigned

Knowledge, Skills, and Abilities:

  • Excellent verbal and written communication skills
  • Proficient in latest technology for IT systems and management
  • Proficient in Microsoft Office Suite or related software
  • Excellent organizational skills and attention to detail
  • Excellent analytical and management skills
  • Excellent interpersonal skills
  • Thorough understanding of IT and practical applications to support the company’s goals

Education and Experience:

  • Bachelor’s degree in Computer Science, Information Technology and Information Systems, Information Science, Computer Engineering or similar bachelor degree required; master’s degree preferred
  • At least three years of experience managing an IT department

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

Travel:

20% travel required

Salary Range: $61,000 -$81,000

 

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